Priority Scheduling & Express Service

With Priority Scheduling, You can choose the time for the delivery window for your container. PODS offers three-time windows to make your move easier: (A) Early Morning, (B) Morning, or (C) Afternoon. Please keep in mind that PODS cannot guarantee a specific time, due to factors such as traffic, weather, and other circumstances.

Availability for these services varies by market. Contacting our Customer Care Team today at (855) 706-4758 will allow PODS to better accommodate your request.

Absolutely! Priority Scheduling ensures that your container arrives or is picked up within your chosen time window, whether at your starting address, destination address, or both.

We recommend scheduling your Priority Scheduling or Express Service as early as possible. In many areas, providing at least 10 days' notice helps secure your preferred timing. Certain regions may require more advance notice, so reaching out to our Customer Care Team today at (855) 706-4758 will helps us to better accommodate your request.

If you have multiple containers, you can still take advantage of Priority Scheduling Options and choose the delivery window for each container. Priority Scheduling offers you the flexibility to move one container while keeping the others at your home or driveway.

Please note that availability varies by market. Please review our 'Container Placement Checklist' to ensure that PODS can deliver your container(s) to your desired location.

Yes, a fee will apply. For more information, please contact our Customer Care Team at (855) 706- 4758.

With Express Service, your PODS container is delivered and picked up on the same day. Your PODS driver will deliver the container to your home in the morning. You'll have at least three hours to load your belongings. Afterward, if you're moving locally, we'll transport the container directly to your new address. For longer distances, we'll store your container at one of our +250 Storage Centers before delivering it to your new location.

If you purchase Express Service but are unable to finish loading your container within the provided time, don't worry. Contact our Customer Care Team at (855) 706-4758 to schedule another pickup time.

Requests for rescheduling must be arranged through our Customer Care Team. Please note that rescheduling is subject to availability. By calling us as soon as possible, we're better able to accommodate your request for your reschedule.

Please note that service fees will still apply if sufficient notice is not given, as our routes are planned based on your Express Service request.

To cancel your order without incurring charges, please contact us by 4 p.m. local time at least three days before your first container is scheduled to be delivered/picked-up. Otherwise, a cancellation fee may apply. To review our full cancellation policy, visit PODS.com/cancel. 

You can cancel your Priority Scheduling service at any time. However,  to cancel your order without incurring charges, please contact us by 4 p.m. local time at least three days before your first container is scheduled to be delivered/picked-up. Otherwise, a cancellation fee may apply. To review our full cancellation policy, visit PODS.com/cancel.

Occasionally, we may encounter unavoidable traffic conditions or inclement weather, which may cause us miss your Priority Scheduling window. If this happens, please contact our Customer Service Team at (855) 706- 4758, they can issue a refund for your Priority Scheduling service fee.